The West Haven Housing Authority’s goal is to provide decent, safe, and sanitary rental housing for eligible seniors, families and individuals and provide opportunities, promote self-sufficiency and economic independence for West Haven Housing Authority participants. In order to achieve this mission, WHHA will:

Provide the Public Housing Authority (PHA) management, service delivery efforts through effective and efficient management of PHA staff.
Seek problem-solving partnerships with residents, landlords, community, and government leadership.

Provide the opportunity for economically disadvantaged families and elderly individuals to gain entry into the private housing market by giving them parity with moderate income families competing within the same market by making them, for all intents and purposes financially equal.

Administer the program in a fair and impartial manner on an equal opportunity basis for all.

Newsletter and Calendar of Events : Coming Soon

Routine calls to schedule general apartment repair appointments and Emergency work orders please call (203) 934-8671 and select Prompt 1

The following are considered emergencies: Heat and hot water issues, electrical issues, flood, burst/broken pipe (Light bulb out in a unit is not an emergency)

Safety Tips
Smoke detectors must not be tampered with and batteries replaced when beeping.
GFI outlets must be operational.

Wires, especially from cable installations, are potential tripping hazards and should not clutter passageways, or hang low enough to be a potential choking hazard for young children.

Furniture or large objects should not block exits and windows. Doors and windows must be operational at all times. In the event of an emergency requiring an evacuation of the premises, all doors and low floor windows may be needed on escape routes.

Stoves should be properly connected and not emit a smell of gas. The burners should be cleared of grease and debris.

Emergency pull cords, in senior/disabled buildings, should be functional. If maintenance has not tested the equipment in the past 12 months, please contact your maintenance staff to request a test. These cords should not be shortened; they must be a maximum of 18” from the floor.

Energy Conservation
Be sure registers, baseboard heaters, and radiators aren’t blocked by furniture, carpeting, or drapes. A dirty filter makes your furnace work harder. Change fiberglass and pleated filters at least every three months. Turn off the fuel supply and electrical before servicing. ƒ Remove and store window air conditioning units. Report drafts around windows, doors, or pipes through walls. Simple caulking and weather stripping can save up to 30% on heating and cooling costs.

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Contact Information

West Haven Housing Authority
Mailing Address: 15 Glade Street West Haven, CT 06516
Walk-In Inquiries for Public Housing & Sect. 8 /HCV: 23B Glade Street, West Haven, CT 06516
Sect. 8/HCV & Public Housing General Email: Click Here
Tel: 203-934-8671
TTD/TTY: 1-800-545-1833 ext 901
Main Office Fax: 203-937-5788
Section 8 & Public Housing Fax: 203-937-0306

Office Hours

Monday-Friday : 8:30am - 4:30pm

Mailing Address: 15 Glade Street West Haven, CT 06516

Please note the Public Housing and the Section 8 main offices are closed daily from 12:30pm – 1:30pm and are closed to the public every Thursday.

TD/TTY: 1-800-545-1833
Section 8 Fax: 203-937-0306


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